Administrative Assistant (Mental Health)

Job Description & Overview

We are seeking a highly organized and task-driven Administrative Assistant to join our mental health practice. As an Administrative Assistant at this practice, you will be expected to welcome patients, manage routine patient calls and interactions, while collaborating with the treatment providers. This is a part-time position with prospects to expand to full-time if/when the employee is able to take on greater responsibilities that may include more complex administrative tasks, prescription follow-up, and management of website and social media. A desire to become an integral part of the team as the practice continues to expand, and an interest in mental healthcare are desirable for our long-term goals.

ADMINISTRATIVE ASSISTANT RESPONSIBILITIES

  • Greet, welcome patients, and routine customer support

  • Answer phone calls and respond to emails in a professional and timely manner

  • Manage routine scheduling needs of patients and providers

  • Provide administrative support to the treatment team in a timely fashion

  • Maintain accurate records of protected health information

  • Prepare and edit documents/presentation, letters, and proofread reports

  • Schedule and setup routine online tests and surveys (training provided)

  • Manage and secure office supplies

  • Assist with special projects as assigned by the Practice Director

MANDATORY SKILLS

  • Strong organizational skills with the ability to prioritize tasks effectively

  • Fluency in Google Suite and Email Interface

  • Excellent verbal and written communication skills

  • Attention to detail and accuracy in work

  • Ability to work independently and as part of a team

  • Ability to follow directions efficiently

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Preferred Skills

  • Positive and calming disposition in the face of what can be a stressful environment

  • Clear understanding for workplace hierarchy

  • Comprehensive understanding of HIPAA and managing patient privacy

  • Familiarity in Electronic Health Records

  • Familiarity or experience in healthcare settings

Application Process

  1. Applications should include a resumé.

  2. We encourage an open discussion about your career goals and goodness of fit for the practice during an in-person interview. This is required for all qualified candidates.

  3. A cover letter with a statement of interest may be helpful in outlining your career goals. This is encouraged, though not required.

  4. References should be apparent on the applicant’s resumé, though any letters of reference (optional) will be reviewed by the hiring manager.

  5. All new employees (including contractual staff) will have a supervisory period to assess competence, fitness, and for the purpose of third-party credentialing.

Candidates will receive competitive hourly pay ranging from $60 - $85, based on degree, skills, experience, and hours worked. This is roughly $75,000 - $106,250 per year, based on a 50-week, 25 weekly clinical hour schedule.

  • $60 - $85 per clinical hour ($75,000 - $106,250 per year)

  • Health, Vision, & Dental coverage options through BCBS-MI

  • Paid Sick Time

  • Professional development assistance

  • Retirement Plan with Employer Match following 1-year as an employee

Compensation & Benefits

About the practice & Closing Remarks

Meaningful Change: Clinical & Consultation Psychology is an outpatient mental health practice that provides psychological, psychiatric, and counseling services to the greater Central Michigan area. If you are a motivated individual with strong organizational and customer service skills, following a brief training period, there is much room for development and improved compensation. Graded pay increases, health benefits, and retirement funds are available once full-time hours are achieved.

Details of our career approach, practice philosophy, treatment team, and professional vision for future colleagues, can be found at https://www.meaningfulchange.com/careers

How to Apply

Candidates may apply by emailing the practice director at director@meaningfulchange.com. Please ensure that all components of the application described are included in your communication. 

Alternatively, you can apply via our public application on Indeed.